Privacy Policy
Last updated: May 14, 2026
At Deed Technologies, we take your privacy seriously. This Privacy Policy explains what information we collect, why we collect it, and how we use, store, and protect it.
1. Information We Collect
We may collect the following types of information when you use our website, contact us, or place an order:
- Personal information such as your name, email address, phone number, and company name
- Billing and shipping addresses
- Payment information processed securely through approved payment providers
- Device, browser, and usage information collected through cookies and analytics tools
- Purchase history, support inquiries, and browsing activity on our website
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Provide customer support and respond to inquiries
- Send order confirmations, invoices, and shipping updates
- Improve our products, services, and website experience
- Send promotional or marketing communications where consent has been provided
- Prevent fraud, unauthorized activity, and security risks
- Comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information with trusted third parties only where necessary to operate our business, including:
- Shipping and delivery providers
- Payment processors and financial institutions
- Website hosting and IT service providers
- Analytics and performance tracking providers
- Marketing and communication platforms used with your consent
These third parties are required to protect your information and use it only for authorized business purposes.
4. Cookies
Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and remember user preferences.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features and functionality.
5. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders and provide services
- Maintain financial and transaction records
- Comply with legal, tax, and regulatory requirements
- Resolve disputes and enforce agreements
You may request deletion of your personal data by contacting us, subject to applicable legal obligations.
6. Your Rights
Depending on applicable laws and regulations, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data
- Withdraw consent for marketing communications
- Object to certain forms of data processing
To exercise any of these rights, please contact us using the details below.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or misuse.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites or services. Deed Technologies is not responsible for the privacy practices, policies, or content of third-party websites.
We encourage users to review the privacy policies of any external sites they visit.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with a revised “Last updated” date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
- Email: support@shop.deed.africa
- Call/WhatsApp: +254746877809
- Operating Hours: Monday to Saturday, 8:00 AM – 6:00 PM